Privacy Policy

Depending on how you interact with Make it Nod, we may collect information such as:

Information you provide to us

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Account information, if customer accounts are enabled
• Messages, enquiries, reviews or feedback you send us
• Marketing preferences and information you provide when signing up for updates or offers

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages viewed and interactions with our website
• Referring website or source
• Approximate location derived from your device or IP address
• Cookie and similar technology information

Payment information

Payments may be processed by third-party payment service providers. Make it Nod does not directly store complete credit or debit card details. Payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy policies and security requirements.

We may use your personal information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Send order confirmations, shipping updates and other transactional communications
• Provide customer support
• Respond to questions, requests or complaints
• Manage returns, replacements or refunds where applicable
• Maintain and improve our website and shopping experience
• Understand how visitors use our website
• Detect or prevent fraud, misuse and security incidents
• Maintain business, tax and transaction records
• Comply with applicable laws and regulatory requirements
• Send marketing communications, product launches, offers or brand updates where you have opted in or where otherwise permitted by law
• Measure and improve our advertising and marketing activities

We will only use personal information for legitimate business purposes and in accordance with applicable law.

If you choose to receive marketing communications from Make it Nod, we may contact you through channels such as email, SMS or WhatsApp, depending on the consent and contact information you have provided.

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending important transactional messages relating to an order you have placed.

Our website may use cookies, pixels and similar technologies to operate the website, remember preferences, understand website usage and improve our marketing.

These technologies may help us understand information such as which pages you visit, how you arrived at our website and how you interact with our content.

Some cookies are necessary for the website and checkout to function. Others may be used for analytics, advertising or personalisation.

Where required, you may be provided with options to manage your cookie preferences.

We may use third-party analytics and advertising services, including services provided by platforms such as Google and Meta.

These services may use cookies, pixels or similar technologies to help us understand website traffic, measure advertising performance and show relevant advertising.

Information collected through these technologies is handled in accordance with the privacy practices of the relevant service providers.

We may share personal information with trusted third parties where reasonably necessary to operate our business, including:

• Website and e-commerce platform providers
• Payment processors
• Shipping and logistics providers
• Cloud hosting and technology providers
• Analytics providers
• Marketing, advertising and communication platforms
• Customer support providers
• Professional advisers such as accountants or legal advisers
• Government, regulatory or law-enforcement authorities where disclosure is required by law

We do not sell or rent your personal information to third parties.

Service providers are expected to process information only for the services they provide to us and subject to applicable privacy and security requirements.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing customer support, maintaining business and tax records, resolving disputes and complying with legal obligations.

When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable law.

Subject to applicable law, you may have the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Raise a concern or grievance regarding the handling of your personal information

Some information may need to be retained where required for legal, accounting, fraud-prevention or legitimate business purposes.

To make a privacy-related request, please contact us using the details provided below.

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Make it Nod is not intended to knowingly collect personal information directly from children without appropriate consent where such consent is required under applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

Our website may contain links to third-party websites, social media platforms or services.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information to them.

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or applicable legal requirements.

The latest version will be published on this page with the updated date shown at the top.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, withdraw consent, or raise a privacy-related concern, please contact:

Make it Nod
Website: makeitnod.com
Email: [INSERT CUSTOMER SUPPORT / PRIVACY EMAIL]

We will endeavour to respond to privacy-related requests within a reasonable period and in accordance with applicable law.