Shipping & Returns

We currently ship to serviceable PIN codes across India. Serviceability is confirmed at checkout.

• Free standard shipping on orders with a subtotal above ₹1,499 (i.e. ₹1,500 or more).
• A flat ₹79 standard shipping fee applies to orders of ₹1,499 or below.
• The subtotal is calculated after discounts and before shipping. The final shipping charge is shown at checkout.

• Orders are usually processed within 1–2 business days.
• Delivery typically takes 3–7 business days after dispatch, depending on your location.
• These are estimates, not guarantees — courier delays can occasionally happen.

We currently accept prepaid orders only. Cash on delivery is not available.

Once your order is dispatched, you’ll receive tracking details so you can follow it to your door.

Need to cancel? Email care@makeitnod.com with your order ID as soon as possible. We’ll do our best to cancel orders that haven’t been dispatched yet. Once dispatched, an order can’t be cancelled.

Because press-on nails are a personal-care product, we can only accept change-of-mind returns for kits that are completely unused. To be eligible:

• Request the return within 3 calendar days of delivery.
• The kit must be fully unopened and unused, with the tamper seal intact.
• All contents and packaging must be complete.

For hygiene reasons, opened or used kits are not eligible for change-of-mind returns.

How to return: email care@makeitnod.com with your order ID to request a return authorisation. Once approved, we’ll send you the return address. Please don’t send items back without approval. For change-of-mind returns, you arrange and pay for shipping the sealed kit back to us.

If something arrives damaged, defective, incorrect or incomplete, we’ll make it right.

• Please report it to care@makeitnod.com, preferably within 48 hours of delivery.
• Include your order ID and clear photos of the item and packaging.
• An unboxing video is helpful but optional.
• We’ll review each case fairly and offer a suitable remedy, such as a replacement or refund. Make it Nod covers any shipping needed for the remedy.

Nothing in this policy limits your statutory rights as a consumer.

• Refunds are processed after the returned item has been received and inspected.
• We aim to initiate approved refunds within 5–7 business days to your original payment method. Bank processing times may vary.
• For approved change-of-mind returns, we refund the product price and the original ₹79 shipping fee, if you paid it. The cost of your return courier is not refunded.

For anything related to shipping, returns or refunds, email care@makeitnod.com. Please include your order ID so we can help faster.